Our Team

Performance improvement specialist with over 30-year experience in long term care, with a passion for supporting and coaching nursing home staff on healthcare improvement opportunities to improve the lives of the beneficiaries they serve.

Leads healthcare quality improvement initiatives in nursing homes, focusing on infection prevention and control, patient safety and more. Has a black belt in Lean Six Sigma, is a TeamSTEPPS Master Trainer and is certified in Human Centered Design.

Leads the QIN-QIO contract. A nurse, quality improvement professional and healthcare transformational leader with over 20 years of experience in long-term care. Focused on assisting providers and communities with implementation of data-driven QI initiatives, human centered design, patient engagement and health equity.

Board-certified, fellowship-trained Geriatric Medicine Physician and Medical Director for Telligen with over 20 years of experience supporting Federal contracts directed at improving healthcare quality, access, value and equity for people with Medicare.

Senior Director - Quality Improvement, providing strategic support for QIN-QIO and HQIC. Passionate leader of state, regional and national teams focused on performance improvement, education and outreach. Masters in Gerontology, Lean Six Sigma Black Belt.

QI expertise to support healthcare improvement. Over 25 years of experience supporting nursing homes hands on and in quality improvement technical assistance, education and resources. Holding a strong compassion to improve the lives of residents living in healthcare facilities.

Project director experienced in healthcare quality improvement, disseminating best practices and supporting collaboration across health and social services. Special focus on patient rights, health equity and emergency management for health system and community resilience.

Performance improvement specialist with experience working in hospitals, nursing homes, practices, membership organizations and a health policy think tank. Michael has a passion to improve access, quality, value, rural health and health equity through statewide improvement initiatives.

Consultative Data Analyst with over 20 years experience across a multitude of healthcare settings, working to provide actionable insights that improve access, quality and affordability by the strategic application of systems, data and analytics.

Data analyst with 20+ years of experience in providing heathcare informatics and insight to facilitate decision making and quality improvement activities.

Data analysis of high-dimensional enrollment, provider and billing claims data for several years. Professional areas of experience include engineering and healthcare.

Certified speech-language pathologist. Tina has a decade of experience in both acute and long-term care settings. Passionate about improving quality of life and creating positive changes in healthcare.

Registered Nurse and Licensed Nursing Home Administrator with 30 years experience in the long term care industry. Experienced in healthcare management, IPC, MDS, quality assurance and improvement to provide technical assistance and support NH QII.

Brian is one of Iowa’s community points of contact with over 10 years of healthcare experience as an EMT and ER nurse. Brian’s our SME for emergency planning and can help your organization stay prepared.

Analytic manager with more than 30 years of experience performing biostatistical analyses of healthcare data using multiple methodologies and developing analytic output aimed at improving healthcare quality and value for health plan beneficiaries.

Over 30 years of healthcare expertise in acute, long term, ambulatory care and health insurance as well as education with most recent years specializing in healthcare quality improvement.

Data analyst and researcher with expertiese in reporting, cleaning and data manipupulation for objectives such as statistical modeling, program ROI evaluation, causal inference and general healthcare data insights.

Registered nurse with 17 years of experience as Director of Nursing in long-term care facilities. Passionately supports leadership teams to improve quality of life for residents in the long-term care setting.

Risa has 30+ years experience in patient engagement and activation, change leadership and strategy coaching, QI/Lean, Appreciative Inquiry, Motivational Interviewing, community organizing, facilitation and training, project management and building effective teams.

6 years experience working in a clinic setting as a Medical Assistant. An additional 14 years experience working on CMS contracts directly with hospitals, physician offices and ACO's. Focused on customer service.

Telligen’s subject matter expert for long-term care reporting in the National Healthcare Safety Network (NHSN) database since 2016. Passionate about quality improvement, infection prevention and supporting long-term care facilities.

Seasoned administrative professional with 15+ years of expertise in executive support and office management with a knack for cultivating a vibrant company culture. Committed to efficiency, organization and facilitating seamless business operations.

Licensed Practical Nurse with over a decade of experience in long-term care. Specific experience in infection prevention, quality assurance and addiction recovery. Focused on supporting long-term care facilities in quality improvement.

Marketing and communications professional with a passion for healthcare. Experience in storytelling, social media, external promotion and creating communication materials for the hospital and clinical setting.

Manages contract reporting requirements and deliverables, point-of-contact for awareness training and incident reporting, security official for IT services programs, provides technical support for the Telligen QI Connect™ portal and supports nursing home quality improvement initiatives.

Experienced professional with more than 10 years of experience in passionate about improving the Healthcare Delivery System through Healthcare Quality Improvement, Innovation, Health Information Technology (HIT), Quality Measurement, and Value Based Care Initiatives.

Healthcare quality professional with an MA in Counseling Psychology and MS in Industrial/Organizational Psychology. Brings over 12 years of experience in LTC as well as behavioral health. Passionate about healthcare quality improvement and leadership initiatives.

Over 30 years of healthcare administration experience in executive administration, quality improvement/risk management and public health. Positioned to serve as the Senior Quality Improvement Facilitator in Illinois.

Over 15 years of clinical pharmacy experience with a demonstrated history of innovative initiatives designed to improve medication safety and outcomes. Relevant healthcare experience includes immunizations, chronic disease management, patient safety, medication therapy management, and administrative pharmacy research.

Statistician and SAS programmer with over 20 years of experience analyzing claims and provider-collected data, calculating quality measures, identifying trends and monitoring progress towards healthcare quality improvement project goals.

Highly experienced quality improvement professional with 8 years in focused quality improvement strategies. Has over 13 years of experience in healthcare specific to long-term care, infection prevention, physician quality payment programs and workflow redesign.

Data reporting analyst skilled at gathering and transforming data into information that can be utilized to make business decisions and take action. Over 25 years experience creating, maintaining and improving systems and processes.

Nurse with 14 years of experience as a Director of Nursing in LTC. Passionate about team building, resident satisfaction, staff education and coaching managers. Expertise in Infection Control and specialize in assisting with QI process/improvement.

Accomplished visionary leader with 20+ years public health experience with a proven track record of success in strategic planning, community development and multisector collaboration, legislative and policy strategy and driving quality improvement and systemic change.

Quality improvement coach with a black belt in Lean Six Sigma. Has over 18 years of experience working in long-term care facilities, large hospital systems, rural health clinics and critical access hospitals.

Communications specialist experienced in using a variety of channels to disseminate resources and information aimed at improving healthcare quality, access, value and equity for people with Medicare.

Provide technical and logistical support to the Quality Improvement facilitators, subject matter expert for the Zoom platform within our team, process recruitment registrations in the Telligen QI Connect™ portal.

Several years’ experience in health quality data analysis and calculation of quality measures using SAS and R. R visulization; academic expericence with Python and machine learning. MS in Data Science. Graduate certificate in biostatistics.

Whitney is a family nurse practitioner and RN and the clinical subject matter expert for chronic disease for Telligen. She provides clinical expertise to the QIN-QIO contract.

Public Health professional with 17+ years of experience providing technical intelligence to projects that center healthcare quality, EHR implementation, health equity, and patient experiences.

Data analyst with 20+ years of experience analyzing a variety of healthcare data sources and providing valuable, actionable analytic results to help drive decision making that improves the quality of healthcare for Medicare beneficiaries.

Certified Infection Preventionist with over 10 years of experience leading risk assessments, exposure and outbreak investigations, data analysis, HAI reduction initiatives and quality improvement. Lean Six Sigma Green Belt certified.