Telligen created a series of bite-sized learning videos to help strengthen skills for healthcare quality improvement professionals. Gain valuable insights, learn practical tools and discover best practices to drive continuous improvement.
Whether you’re new to quality improvement or looking to sharpen your expertise, these bite-sized videos fit into your busy schedule. Start improving today!
Watch all 10 videos:
- Introduction to Quality Improvement
- Building a Quality Improvement Team
- Team Roles and Responsibilities
- The 5 Ws of Effective Team Communication
- Setting SMART Goals
- Leveraging Process Mapping
- Plan-Do-Study-Act (PDSA) Cycle
- Root Cause Analysis and the 5 Whys
- The Fishbone Diagram
- A Plan for Sustaining Change