Resource Library

Quality Improvement Workbook
In this workbook you will find valuable resources to support your team’s quality improvement efforts, including an interactive timeline to follow, quality improvement goal statement template and...

End of the Public Health Emergency
May 11, 2023, marked the end of the federal COVID-19 Public Health Emergency (PHE) declaration. After this date, the Center for Disease Control and Prevention's (CDC) authorizations to collect...

CMS Culturally and Linguistically Appropriate Services (CLAS) Implementation Guide
A Practical Guide to Implementing the National CLAS Standards: For Racial, Ethnic and Linguistic Minorities, People with Disabilities and Sexual and Gender Minorities by the Centers for Medicare...

National Healthcare Safety Network (NHSN) Influenza Reporting
This step-by-step guide outlines how to add the influenza reporting component to NHSN. Access the resource here.

Health Literacy Resources
Health literacy is the degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions. Low health...

Menu of Services (Partners in Community Health)
Our expert Quality Improvement Facilitators work with your organization to optimize care, reduce burden and save time and resources. Review this resource to view the services that Telligen offers...

Prioritization Worksheet for Performance Improvement Projects
Use this tool to help with improvement planning. This tool can help with selecting which improvement and/or Performance Improvement Project (PIP) to prioritize. Access the resource here.

High-Risk Medication ECHO® Series Resources
This resource contains the recordings and supplemental materials for the Wake Up Wednesday: High-Risk Medication ECHO® Series. Access the resource here.

Facilitators Guide for the Root Cause Analysis (RCA) Method
The purpose of an RCA is to find out what happened, why it happened and determine what changes need to be made. The steps in the resource below outline the process for conducting an RCA. Access the...

Infection Prevention Back to Basics: Multi-Drug Resistant Organisms (MDROs)
This Learning & Action Network Series was created to share strategies for getting "back to basics" when it comes to preventing MDROs, particularly hospital onset Clostridium Difficile (C. diff)...