Resource Library

Words Matter Resource Card
Words matter. Print out this resource card to keep as a reminder of which words to use vs. which words to avoid when discussing substance use disorders. To print four per page, use this version....

Reduce Adverse Drug Events Involving Insulin
Institute for Healthcare Improvement guidance to using standardized tools for dosing insulin and testing blood sugar levels to help reduce insulin adverse drug events. Access the resource here.

IHI Trigger Tool for Measuring Adverse Drug Events
The use of “triggers,” or clues, to identify adverse drug events (ADEs) is an effective method for measuring the overall level of harm from medications in a healthcare organization. The Trigger Tool...

QSEP Targeted COVID-19 Training for Nursing Homes Instructions
Follow these steps to get a certificate for the Targeted COVID-19 Training for Frontline Nursing Home Staff and Management from the Quality, Safety & Education Portal (QSEP). Access the resource...

Team Charter
This one-page tool helps teams to outline their project goals, timelines, members and measure of success. Access the resource here.

QAPI (Quality Assurance Performance Improvement) Self-Assessment Tool
This tool was created for you to use when you begin implementing Quality Assurance and Performance Improvement (QAPI) processes in your organization. Access the resource here.

PDSA Worksheet
Use this worksheet to guide you through the steps to conduct a Plan-Do-Study-Act (PDSA) process or cycle. Access the resource here.

Performance Improvement Project (PIP) Documentation
This tool is for documenting and summarizing PIP activities. Access the resource here.

Tips for Nursing Homes to Achieve 100% on Influenza and Pneumonia Immunization Quality Measures
This resource is conveniently delivered in a quick video recording of less than 15 minutes. This bite size learning delivers essential information for any nursing home team members involved in the...

Conferring Rights to Telligen
Use this step by step document to learn how to confer rights to NHSN data to Telligen. Telligen does not want to see any resident-level or staff identifiers (i.e. names, DOB, etc). Should you have...