Poor coordination of care when patients move across the care continuum places patients at risk for adverse outcomes, including medication errors, adverse drug events and preventable emergency room visits and readmissions. Telligen QI Connect™ collaborates with nursing homes to improve communication and discharge planning when patients transfer across care settings.

The COVID-19 pandemic has taken a heavy toll on those working in nursing homes, resulting in pronounced staffing shortages and strained staff resilience. Telligen QI Connect™ collaborates with nursing homes to spread updates on rapidly changing regulations and guidelines, share emerging best practices and lessons learned, and host webinars with subject matter experts addressing the most urgent needs – from vaccine hesitancy to workforce resilience and joy.

The most effective way to treat COVID-19, influenza and pneumococcal disease is prevention through immunization. In addition to the potential for severe illness associated with these infectious diseases, there is a growing concern about the prevalence of antibiotic resistance. Telligen QI Connect™ collaborates with nursing homes to spread the importance of vaccinations. We provide evidence-based immunization strategies and best practices that are critical to implementing a successful vaccination program.

Telligen QI Connect™ works to improve nursing home quality by making sustainable changes that improve resident care, improve medication safety, prevent infections, reduce hospitalizations, improve Star Ratings, manage COVID-19 and more through one-on-one or group technical assistance, individualized data reports, real-time data feedback, education, tools and resources.

Adverse drug events and infections are the most common patient safety events in nursing homes. Telligen QI Connect™ supports nursing homes in prevention of adverse drug events as well as harmful infections – including Clostridioides difficile (C. difficile), COVID-19, sepsis, urinary tract infection (UTI) and pneumonia – by providing education and technical assistance to improve infection control and antibiotic prescribing practices.

At the time of a national public health emergency, the need for coordination with public health authorities and immediate activation of resources to address healthcare threats is essential. With the onset of COVID-19, these needs included infection control, telehealth and more. Telligen QI Connect™ collaborates with nursing homes to provide self-assessments for managing emergencies, build system level capacity for rapid response and assist with operationalizing emergency plans.